Chrome PDF and Acrobat Errors

If you are using the Chrome browser and are having trouble loading or downloading Adobe Acrobat Files, you may want to try the following, which will disable the native PDF file viewer in Chrome.

You should have Adobe Acrobat or some other PDF viewer available on your computer; otherwise, you will have no way at all to view acrobat files.

When you click on a button/link to a PDF document, does your screen look like this?




Step 1: If the answer is yes, type "about:plugins" in the address bar of Chrome and hit the RETURN button on your keyboard.




Step 2: Look for the plugin called "Chrome PDF Viewer." There may be 2 files. Click on the "Disable" link (or links). Once completed, the Chrome PDF Viewer section will be "greyed out" and will no longer be enabled.





That should do the trick! You should be able to go back to the ARS website and download any PDF documents or view them within the Chrome browser. At any time, you can type "about:plugins" in the address bar and enable the Chrome PDF Viewer to re-establish the default settings.




Revised 09/17/2015
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